Pricing, Usage & Billing

How pricing, usage, and billing fit together

Vlexor's Command Engine — the natural-language editor that turns a typed instruction into a structured edit plan — is the one part of the product that draws on your plan's AI-assisted editing allotment. Uploading footage, browsing your projects, applying edits by hand, and rendering your final export are not metered; only the minutes of AI-assisted editing you run through the Command Engine count against your usage.

Every paid tier — Pro, Pro+, and Max — bundles a monthly subscription fee with AI-editing minutes that renew across four overlapping windows, covered in detail below. Those windows only apply once you have an active paid subscription; an account with no subscription isn't gated by them.

Billing itself is handled end to end by Polar, acting as Vlexor's merchant of record for every subscription and credit-pack purchase — collecting payment, applying tax, and processing renewals and cancellations. Vlexor's own servers never see or store your card details.

• Metered: AI-assisted editing commands run through the Command Engine, based on the duration of the clip you're editing
• Not metered: uploading footage, manual edits, browsing projects, and rendering your final export
• Billing, tax, and payment processing are handled by Polar, Vlexor's merchant of record — not by Vlexor directly

Plans and pricing

Vlexor sells three self-serve paid tiers — Pro, Pro+, and Max — plus a Custom tier for agencies and teams that need usage limits and seats sized to their own workload; contact sales for Custom pricing. What each tier includes feature-for-feature — export resolution, render priority, style tools, and support level — is covered on the Pricing page; what's covered here is the exact price and the exact AI-assisted editing usage each tier includes, which the Pricing page only describes in general terms.

All three self-serve tiers can be billed monthly or annually. Billing annually saves 20% against the monthly price; the annual figures below are the effective per-month rate you'd pay if billed for the full year up front, not a separate, cheaper plan.

• Pro — $20/mo, or $16/mo billed annually
• Pro+ — $60/mo, or $48/mo billed annually
• Max — $100/mo, or $80/mo billed annually
• Custom — contact sales; usage limits, seats, and pricing are negotiated directly

The four usage windows, and why there are four

Once you're on a paid plan, every AI-assisted edit you run through the Command Engine is checked against four usage windows at the same time — a 5-hour window, a daily window, a weekly window, and a monthly window — evaluated tightest first. Whichever one you reach first is the one that blocks you; the other three keep tracking in the background regardless of which one fired.

The reason there are four windows instead of one monthly number is pacing, and the ratios are identical across every tier: the 5-hour cap is always 20% of that tier's monthly cap, the daily cap is 30%, and the weekly cap is 50%. Pro+'s cap is exactly four times Pro's on every one of the four windows. In practice, that means a single 5-hour session can use at most a fifth of your entire month's allotment, a single day at most three-tenths of it, and a single week at most half of it — however you spread your editing out, one long burst can't quietly consume a month's worth of usage in an afternoon.

The 5-hour window is genuinely rolling: at any moment it covers exactly the previous 5 hours, so headroom reopens gradually as older usage ages out of that window, rather than resetting all at once. The daily, weekly, and monthly windows are fixed calendar buckets instead, resetting at 00:00 UTC, Monday 00:00 UTC, and the 1st of the calendar month respectively, no matter when during that period you actually did the editing.

Usage is measured in minutes of the source clip a command runs against, rounded up to the next whole minute, with a minimum charge of one minute per command — not by how long the AI takes to respond or how many commands you send.

• 5-hour window (rolling) — Pro: 60 min · Pro+: 240 min · Max: unlimited
• Daily window (resets 00:00 UTC) — Pro: 90 min · Pro+: 360 min · Max: unlimited
• Weekly window (resets Monday 00:00 UTC) — Pro: 150 min · Pro+: 600 min · Max: unlimited
• Monthly window (resets on the 1st) — Pro: 300 min (5h) · Pro+: 1,200 min (20h) · Max: unlimited

What happens when you reach a cap

Reaching a cap doesn't fail your request outright. Vlexor first checks your credit balance (see Credit packs below) and, if it covers the extra minutes, spends the credits automatically and lets the edit through — you won't see an interruption or be asked to confirm anything.

You're only actually blocked if your credit balance can't cover the overage. When that happens, the editor shows a message naming exactly which window you hit — the 5-hour, daily, weekly, or monthly one — and, for the three fixed windows, exactly when it resets; the 5-hour window instead eases back open gradually as older usage ages out. Right alongside that message are two immediate ways forward: upgrade to a higher tier, or claim the one-time GitHub star bonus described below.

Credit packs

Credit packs are one-time top-ups, bought from Settings > Billing, for when you'd rather not wait for a window to reset or move to a higher tier for one unusually busy stretch. One credit equals one minute of AI-assisted editing — the exact same unit the four usage windows are measured in — so a pack's credit count tells you directly how many extra minutes it buys.

Your balance is a running ledger: every purchase, every bonus grant, and every spend against it is recorded as its own entry, and your balance is simply the sum of all of them. Credits don't expire and carry over indefinitely; the only thing that reduces a balance is spending it to cover usage that exceeded a window, as described above. The specific packs on offer — their sizes and prices — are configured by the Vlexor team and can change, so Settings > Billing always shows the current, purchasable catalog rather than a fixed list.

Like subscriptions, credit-pack purchases are processed by Polar and are generally non-refundable once bought; credits already spent are non-refundable as well.

The GitHub star bonus

Every account can claim a one-time bonus of 60 AI-editing minutes for starring Vlexor's public companion repository on GitHub, Open2Loop/vlexor-community. That repository was created specifically for this feature and deliberately contains no source code — it's separate from Vlexor's private main codebase, so starring it never exposes anything about how the product is built.

Claiming the bonus — from the GitHub star card in Settings > Billing, or the matching prompt that appears in the editor when you hit a usage cap — links a GitHub identity to your existing Vlexor account and sends you to GitHub to authorize it. Vlexor never simply takes your word for having starred the repo: once you're back, it calls GitHub's own API to confirm the repository is actually starred by that GitHub account before granting anything. If it isn't starred yet, you're told to star it first and try again.

The bonus is granted exactly once per account, enforced at the database level so a double-click, a retry, or reloading the page can't grant it twice. Once granted, the 60 minutes land in the same credit balance described above, and are spent the same automatic way to cover any window you exceed.

• One-time bonus: 60 AI-editing minutes, once per account
• Requires a genuine GitHub star, verified server-side against GitHub's API — never a client-side claim
• Targets a source-free public repo made for this feature, not Vlexor's private codebase
• Granted minutes join the same credit balance as purchased packs

Switching, upgrading, and canceling your plan

To subscribe for the first time, or to move between Pro, Pro+, and Max, open Settings > Billing and click Subscribe on the tier you want — each click starts a new, secure checkout with Polar. There's no separate upgrade or downgrade flow: switching tiers is simply subscribing to a different one, and your account reflects the new tier as soon as Polar confirms the change.

Because Polar is the merchant of record for every Vlexor subscription and credit-pack purchase, actually canceling a subscription, changing a payment method, or resolving a failed payment is done through Polar's own billing-management links — the ones included in your checkout confirmation and receipt emails — rather than inside Vlexor's interface. Once Polar confirms a cancellation, Vlexor picks it up automatically, and Settings > Billing switches from showing your next renewal date to showing the date your access ends.

Canceling doesn't cut you off immediately: you keep your plan's full AI-editing usage through the end of the period you already paid for, with no prorated refund for the unused portion. If a payment fails, your subscription is marked past due and paid-feature access is suspended until you update your billing details with Polar. Beyond that, subscription and credit-pack fees are generally non-refundable, except where applicable law requires otherwise.

Where to check your plan, usage, and balance

Settings > Billing is the single place all of this comes together: your current plan and its renewal or cancellation date, the plan grid for subscribing or switching tiers, your credit balance and the purchasable pack catalog, and whether you've claimed the GitHub star bonus. For a tour of that page's layout and every card on it, see the Account & Settings guide — this page focuses on what the numbers mean rather than where to click.

If you're mid-edit and cross a usage window instead of checking proactively, you don't need to go looking for the information — the same detail, which window you hit and when it resets, surfaces directly in the editor at the moment it happens.